Terms and Conditions of Service
Terms and Conditions for Nusuk Academy Website
Welcome to the “Nusuk Academy” website, an educational platform specializing in providing educational and guidance services for pilgrims and Umrah performers. Please read these terms and conditions carefully before using the website or benefiting from its services. By using the website, you acknowledge your agreement to these terms and conditions.
1. Account Creation:
- Access to certain services requires creating a personal account.
- When creating an account, accurate and complete information must be provided, including name, email, country, and phone number (optional).
- The user is responsible for maintaining the confidentiality of account credentials and not sharing them with others.
2. Data Collection:
- We collect the following data from users: name, email, country, and phone number (if provided).
- The data is used to improve the user experience and deliver the requested services effectively.
- We respect the privacy of users and are committed to not sharing their data with third parties without their consent.
3. Services Provided:
- Educational Services: Educational articles and online materials covering topics related to Hajj and Umrah.
- Application Services: Submission of Hajj and Umrah visa applications.
- Transportation Services: Booking transportation from the airport to Mecca, and travel between Mecca and Medina.
- Hotel Booking Services: Providing hotel booking options in collaboration with trusted service providers.
- Guidance Services: Individual and group consultations with Sharia specialists.
4. Payment and Refund Policies:
- Most educational courses are free.
- If subscribing to a paid service, the user has the right to request a refund before receiving the service.
- After receiving the service, no refunds are permitted.
5. Service Cancellation:
- Any service can be canceled before it is provided.
- Cancellation is done by contacting the technical support team through the available communication channels on the website.
6. Intellectual Property Rights:
- All educational materials and content available on the website are protected under intellectual property laws.
- Users are allowed to share or reuse content for educational and non-commercial purposes with proper attribution.
7. Responsible Use:
- Users commit to using the website and its services in a lawful and appropriate manner.
- The website must not be used for any illegal or abusive activities.
8. Disclaimer:
- Educational content and services are provided "as is" without any warranties.
- The academy is not responsible for any errors or inaccuracies in the content.
9. Modifications:
- The academy reserves the right to modify these terms and conditions at any time.
- Users will be informed of changes through the website, and continued use of the website constitutes acceptance of the new terms.
10. Technical Support:
- Technical support is available 24/7 to assist users with technical issues.
11. Governing Law:
- These terms and conditions are governed and interpreted in accordance with the laws of the Kingdom of Saudi Arabia.
12. Contact:
- For inquiries or assistance, please contact via email or the communication channels available on the website.
