Your Safe Steps for Hajj and Umrah

Registration through official platforms
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The “Nusuk” Platform
- Visit the official platform website (nusuk.sa) or download the app from the mobile store. Create an account using your email or phone number.
- Fill in the required personal information, such as full name, passport number, and date of birth.
- Choose the type of service (Hajj or Umrah) and select suitable dates.
- Receive registration confirmation via email or the app.
- Issuing electronic visas for Hajj or Umrah.
- Booking hotels and accommodations near the Haram.
- Organizing transportation between cities and holy sites.
- Providing detailed guidance on Hajj and Umrah rituals.
- Other Platforms
- “Tawakkalna” Platform: Provides verification of health status required for travel, permits for moving between cities and holy sites, and public safety guidelines.
- “Eatmarna” Platform: Used to obtain permits for entering the Grand Mosque and the Prophet’s Mosque, with the ability to choose available times for performing Umrah or visiting Al-Rawdah Al-Sharifah.
- Issuing a Hajj or Umrah Visa
- How to obtain the visa:
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- Through the “Nusuk” Platform:
- Fill out the online application and attach the required documents.
- Pay the fees electronically.
- Receive the visa via email.
- Through accredited travel agencies:
- Visit an accredited agency in your country and submit the documents.
- Verify the agency’s credibility through the Ministry of Hajj and Umrah website (haj.gov.sa).
- Required documents:
- A passport valid for at least six months.
- A recent passport-sized photo with a white background.
- Round-trip flight ticket.
- Vaccination certificate as per Saudi Ministry of Health requirements.
- Proof of accommodation and transportation bookings within the Kingdom.
- Visa duration:
- Umrah Visas: Valid from 30 to 90 days.
- Hajj Visas: Valid as per the Hajj season.
- Through the “Nusuk” Platform:
- Hotel Booking and Accommodation
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- The importance of early booking: To avoid seasonal congestion, it is advised to book hotels well in advance, especially during Hajj or Ramadan.
Available options:
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- Luxury hotels near the Haram.
- Budget-friendly accommodations to suit various budgets.
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- Arranging Transportation
- The importance of early booking: To avoid seasonal congestion, it is advised to book hotels well in advance, especially during Hajj or Ramadan.
Available options:
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- Types of available transportation:
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- Land transport: Air-conditioned buses operated by the Ministry of Hajj to transport pilgrims between Makkah, Madinah, and holy sites.
- Haramain High-Speed Railway: A modern and safe transportation option connecting Makkah, Madinah, and Jeddah Airport.
- Domestic flights: Internal flights between major cities, such as Jeddah, Riyadh, Dammam, and Madinah.
- Private cars: Cars can be rented from certified transport companies.
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- How to book:
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- Through the website (hhr.sa) or the app.
- From ticket sales outlets at stations.
- By calling the unified booking number: 920004433.
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- Tips for smooth official procedures
- Ensure all required documents are available in both digital and hard copy formats.
- Follow the guidelines and updates issued by the Ministry of Hajj and Umrah.
- Keep backup copies of your passport, visa, and accommodation and transportation bookings.
- Confirm booking times in advance to avoid delays.
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