Instructions for reaching the Noble Rawdah.

Guidelines for Reaching the Noble Rawdah

1. Following the Signage: Directional signs are spread throughout the mosque and its courtyards, guiding visitors to the entrances of the Noble Rawdah. These signs are available in multiple languages to cater to visitors from various nationalities.
2. Seeking Assistance from Field Teams: Inside the mosque, staff and volunteers are available to provide guidance and help visitors reach the Rawdah.
3. Using Smart Apps: The “Nusk” app provides detailed maps of the Prophet’s Mosque entrances, including the closest doors to the Rawdah.
4. Pre-booking the Visit: It is recommended to book in advance via the Nusk app to avoid crowds and ensure entry to the Rawdah at the designated time.

Visitor Recommendations

• Arrive at the mosque well before the scheduled time to ensure easy access.
• Use designated paths to avoid congestion.
• Carry a digital or printed copy of the entry permit issued by the app.

The Noble Rawdah is one of the main attractions for visitors to the Prophet’s Mosque. With clear entrances and guidance, visitors can easily access it, making their visit a spiritually fulfilling experience without complications.

Health Services and Public Facilities

Modern medical centers are available within the mosque and its surrounding courtyards, operating around the clock. There are also clean, well-maintained restrooms and ablution areas, strategically placed for easy access.

Health Services: Medical Centers Inside the Prophet’s Mosque

• Health Centers Locations: Medical centers are located inside the mosque and around its courtyards, near all main doors for easy access in emergencies. Notable locations include:
  • South Ambulance Center: Near King Abdulaziz Gate.
  • East Ambulance Center: Near Baqi Gate.
  • North Ambulance Center: Next to Uthman ibn Affan Gate.
• Access: Visitors can follow the signage inside the mosque pointing to the nearest medical centers or ask staff members for assistance.

Sanitary Facilities: Restrooms and Ablution Areas

• Distribution Locations: Restrooms and ablution areas are distributed around the mosque for easy access:
  • West: Near the Salaam Gate.
  • South: Near King Abdulaziz Gate.
  • East: Near Baqi Gate, next to the Baqi Cemetery.
  • North: Next to Uthman ibn Affan Gate.

Visitors can follow the signs to locate the nearest facilities, and the Nusk app also provides accurate maps for these locations.

Supporting Facilities: Elevators and Escalators

• Elevators and Escalators Locations: Elevators are spread throughout the mosque to access different floors. Key locations include:
  • South-West: Near King Fahd Gate.
  • North: At the new extension of the Prophet’s Mosque.

Visitors can follow clear signage for elevators and escalators or seek help from field staff when needed.

Zamzam Water Dispensers

• Distribution: Zamzam water dispensers are located throughout the mosque and its courtyards, ensuring all visitors’ needs are met. Dispensers are available near the main gates, especially at Salaam Gate, King Abdulaziz Gate, and King Fahd Gate.

The locations of these dispensers are marked with signage inside the mosque and courtyards for easy identification.

Visitor Recommendations

• Pre-planning: Use the Nusk app or interactive maps to easily find health and service facilities.
• Ask for Assistance: Field staff and support teams are available to provide guidance.

These details ensure that pilgrims and visitors can easily access health services and public facilities, ensuring a smooth and comfortable worship experience.

Technological Services

• Interactive screens to guide visitors and display information in multiple languages.
• Smart apps providing maps of the mosque and schedules for visiting the Noble Rawdah.

Visiting Hours and Reservations

• Regular Visiting Hours: The Prophet’s Mosque is open 24/7, but the visit to the Rawdah is scheduled at specific times announced in advance.
• Visiting Hours During Hajj and Umrah: Entry is strictly organized to minimize crowding, with dedicated pathways for pilgrims. Reservations are made via the Nusk app or the official websites of the Ministry of Hajj and Umrah.

How to Book a Visit

1. Download the Nusk app or visit the designated website.
2. Log in with personal or visa details.
3. Choose the “Visit the Noble Rawdah” service.
4. Select an available time, ensuring you adhere to the scheduled time.
5. Receive the visit permit and save it digitally on your mobile phone.